Bill Collector Resume Samples

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Bill Collectors contact debtors, present repayment plans and try to collect money from overdue bills. They communicate with debtors by phone, mail or post and work mostly for third-party companies. Job skills typically described in Bill Collector resume samples are excellent communication and listening skills, negotiation abilities and persistence. A successful Bill Collector is the type of person who does not take no for an answer. Bill Collector resumes often show a high school diploma and courses in finance or accounting.

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1

Bill Collector

Made outbound and received inbound calls from Debtor's.

  • Provided accurate details regarding medical and non-medical accounts.
  • Created notes in accounts for Client Services Department to review, transferred calls accordingly.
  • Processed Debit/Credit card payments, as well as Check by Phone payments.
  • Determined settlement offers, generated receipts for accounts that where paid in full.
Candidate Info
2
years in
workforce
1
year
at this job
Medical Assisting
2

Bill Collector

Received incoming and made outgoing calls

  • Answered questions regarding telephone bills and credit card statements
  • Arranged for debt repayment or set up repayment plan based on customers financial situations
  • Reviewed the terms of the sales, service or credit contracts
  • Recorded information about customer's financial status and status of collection efforts
Candidate Info
7
years in
workforce
7
months
at this job
HS
High School Diploma
3

Bill Collector

Determined and contacted delinquent customers to secure prompt payment

  • Negotiated payment agreements
  • Prepared statements of failure to respond for credit department
  • Updated information on customers' credit reports
  • Maintained accurate records of collections and customers' payment status
  • Complied with credit bureau's policies and procedures
  • Responded to customers by written correspondence or telephone
Candidate Info
1
year in
workforce
1
year
at this job
HS
High School Diploma
HS
High School Diploma
Nursing Assistant
4

Bill Collector

Effectively managed a high-volume of inbound and outbound customer calls.

  • Answered 100-120 calls a day making outgoing and inbound calls, and had 3 minute wrap time.
  • Accurately documented, researched and resolved customer service issues.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Oversaw call center employees to ensure customer satisfaction goals were consistently met.
Candidate Info
11
months in
workforce
3
months
at this job
Education
5

Bill Collector

  • Performed collections
  • Developed and maintained confidential records for collections
  • Generated correspondence with debtors, employers, & courts
Candidate Info
5
years in
workforce
4
months
at this job
6

Bill Collector / Account Representative

Contacted clients regarding past due balances.

  • Set-up payment schedules according to company policies.
  • Maintained complete and accurate records on computer systems.
  • Negotiated a large number of settlements with high % of resolution.
  • 10+ years of diversified cash handling and customer service experience in different financial institutions.
  • Outstanding communication and problem solving skills.
  • Devoted to achieve customer satisfaction in addition to meet and exceed expectations.
  • Proficient in Microsoft word, office and excel.
  • Hardworking, independent, organized and prompt.
Candidate Info
3
years in
workforce
3
years
at this job
AS
Applied Science
7

Bill Collector

Located customers to collect installments or past due accounts, damage claims, or non-payable checks.

  • Attempted to persuade customer to pay amount due or arranges for payment at later date via phone.
  • Negotiated loan extensions and modifications and arranges pay schedules.
  • Conducted search via phone or Internet to determine location of customers.
  • Made recommendations to review for special handling or intensified collections actions.
  • Kept record of collections and status of accounts.
  • Collected bills on due to various household or establishment on assigned area.
  • Sorted out statement of accounts in accordance to the billing address.
  • Verified accounts by checking proper identification of the account holder.
  • Remitted cash and check payments to the collection department for filing and balancing.
  • Made follow ups on delinquent accounts or returned statements.
Candidate Info
22
years in
workforce
22
years
at this job
BA
Science & Teaching
8

Bill Collector

Recovered debts that were owed to major corporations

  • Filed paperwork and performed follow up calls
  • Performed inbound and outbound calls
  • Exercised good listening and communication skills for positive outcome
Candidate Info
2
years in
workforce
1
year
at this job
HS
Massage Therapy
9

Bill Collector

Successfully managed collections on small business and consumer accounts

  • Explained services to customers and settled accounts receivable
  • Entered customer data regarding new payment plan
  • Offered excellent customer service in busy call center environment
Candidate Info
4
years in
workforce
8
months
at this job
10

Bill Collector

Outbound calls from acd queue for delinquent accounts

  • Made 250+ calls a day
  • Collected Credit Card and Check Payments to cover bill payment.
  • Set up payment arrangements to cover balance due on delinquent accounts
Candidate Info
12
years in
workforce
2
years
at this job
Medical Assistant

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