- Featured in:
Additional Hospitality Resume Samples
Bellman Resume Samples
No results found
6-10 years of experience
Ensured accurate daily accountability of vehicles.
- Trained and monitored numerous new hires in daily front desk and most recent bell stand processes and operations.
- Developed the highest level of communication and customer service skills while coordinating with other departments to insure the highest level of service.
- Maintained the prestigious AAA 5 Diamond service of excellence for 5 consecutive years.
0-5 years of experience
Responsible for the safe and courteous transportation of any guests to and from the airport.
- Assisted Hotel Manager with check-ins and guest phone inquiries.
- When requested, provided guests with an outline all features and services of the property as well as local history, cultural points of interest, theatres, movies, dining, etc.
- Managed the scheduling process of guest (group & individual) events including tours, dinning, theatre and sporting events.
- Assisted Guests with the transportation of luggage and education on all the properties amenities.
0-5 years of experience
Opened doors and welcomed guests to the hotel and assisted them with their luggage.
- Escorted incoming hotel guests to rooms.
- Assisted guest with hand luggage, and offered information pertaining to hotel services.
- Clarified features of room and operations of hotel facility.
- Paged guests in lobby, dining room, οr οthеr раrtѕ οf hotel.
- Delivered messages and conducted household service tasks.
- Investigated and prepared incident reports.
- Picked up articles for laundry and wash services.
- Conveyed to guests аbουt premises and local areas.
- Managed and kept records of calls for service.
6-10 years of experience
Called to escort guests to rooms and performed related services.
- Followed work schedules and kept time records.
- Trained 3 workers how to be a bellman and achieved significant improvements in their productivity.
- Instructed workers in procedures regarding requests from guests, utilizing knowledge of hotel facilities, local merchants and attractions..
- Furnished information, made reservations and obtained tickets for guests for travel and transportation.
- Made restaurant reservations.
- Reported suspicious behavior of patrons to hotel security personnel.
- Picked up and bundled guests' laundry for outside cleaning service.
0-5 years of experience
- Gained excellent communication skills through effectively communicating with customers and management.
- Established a strong work ethic in a professional environment.
- Gained experience working in a very fast-paced & deadline driven work environment.
- Developed very valuable time-management and organizational skills due to constant high-volume of business.
0-5 years of experience
Assist guests to and from their rooms with their luggage upon check-ins and check-outs.
- Deliver dry cleaning and packages to guest rooms.
- Ensure bell stand, lobby and front desk areas are clean and organized.
- Organizing outbound calls involving questionnaires in various
- Producing reports with the findings of the questionnaires.
0-5 years of experience
Managed payroll for Front Desk, Bell staff and Concierge services
- Ensured timely execution of all guest requests for entire department
- Developed departmental guidelines for Universal Service Standards
- Oversaw all Group arrivals/departures, leading team with Conference Services
- Responsible for interviewing and hiring all Bell Staff members
10+ years of experience
Responsible for the supervision and training of the Bell Man
- Ensure all the procedures are performed to high standards
- Assistance when necessary to ensure optimum service to our guest
- Responsible for shipping and receiving packages from Fed Ex and USPS
- Perform other related duties as assigned
0-5 years of experience
Phenomenal strength for making people feel not only welcomed but treated as royalty
- Effortless and precise delivery being genuine at the same time
- Deliver flawless execution of world-class service to provide a great impression of the Inn to arriving guests
- Describe complete detail of amenities pointing out areas of attraction in the hotel and the surrounding area
- Professional and genuine, with customer service skills to maintain a stellar reputation to keep visitors coming back
- Trained and willing to assist in other departments as needed
- Assist with room tours and room sales
0-5 years of experience
Assisted guest with their luggage, car and directed them to their hotel room while making them feel comfortable and at home.
- Developed trust and rapport with guest in a short period of time.
- Carried conversations confidently as I drove them to their destination.
- Went above and beyond what was expected of me by sprinting to the valet lot to obtain a guest's car, cleaning the snow off the guest's car and filling up guest's ice bucket after I organized their hotel room.
- Followed a strict schedule and did everything that was asked of me without any questions.
- Spoke firmly and strong with high net worth guest such as Steve Wynn and Clint Eastwood.
0-5 years of experience
Greeted guests as they approached the hotel
- Assisted with luggage and valet
- Drove guests to and from the airport
- Helped give directions and find there way around the hotel
- Set up for conferences, family reunions, and weddings
0-5 years of experience
Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance and functionality of equipment
0-5 years of experience
Greeted guests at the Ontario Airport and welcomed them to Ontario and the [company name].
- Assisted guests with luggage.
- Memorized floor plan to give guests fastest/ easiest directions to events.
- Organized a pick- up schedule with teammate to best accommodate incoming flight crews to insure little to no wait time.
- Delivered guest bills underneath doors.
- Walked hotel floors to pick up trash and ensure hotel keeps a neat and tidy appeal
- Assist over-night front office staff with anything I could help with.
0-5 years of experience
Deliver messages and run errands
- Extremely patient in attending to the visitors requirements and follow perfect work
- Very pleasant personality with specifically developed calmness and politeness in activities and communication
- Developed great hospitality qualities through immense work experience
0-5 years of experience
Welcomes and acknowledge all guests according to company standards
- Provides excellent customer service using professional language and etiquette
- Driver escort for guests in Hotel Shuttle Van for local city establishments
- Provides high quality valet service as parking attendant for guest
- Transports guest luggage from the point of arrival or departure at the hotel to their vehicle
- Remains at post in correct stance and ensures uniformed appearance is clean and professional
0-5 years of experience
Welcomes and acknowledge all guests according to company standards
- Provides excellent customer service using professional language and etiquette
- Driver escort for guests in Hotel Shuttle Van for local city establishments
- Provides high quality valet service as parking attendant for guest
- Transports guest luggage from the point of arrival or departure at the hotel to their vehicle
- Remains at post in correct stance and ensures uniformed appearance is clean and professional
0-5 years of experience
- Received guests at the airport
- Provided back up support for check-ins and phones
- Educated guests with hotel highlights and local history
- Scheduled events including local tours, and dinner cruises
- Transported luggage to guest rooms while pointing out hotel amenities
6-10 years of experience
Assist guests promptly and courteously in Valet check-in and check-out.
- Park vehicles in designated areas of the property, then accurately record the location of the vehicle.
- Assist guest with luggage by putting the guest's luggage on a cart and accompanying them to the room.
- Ensure a maximum level of guest service and satisfaction is achieved and maintained.
0-5 years of experience
Assist guest with luggage
- Open door for arriving guest
- Provide great impression of service to the guest
- Set a good tone to the guest upon arrival
- Maintain lobby clean
- Greet guest upon arrival
- Answer questions about the property and valet prices
- Park guest cars in a responsible manner
0-5 years of experience
Walked through guests with check-in procedures and resort layout
- Assisted with logistics of luggage transportation among the resort's six buildings
- Built personal relationships with repeat day and hotel guests
- Assisted guests with transportation services locally and to airports
- Promptly dealt with any problems guests had throughout their stay
10+ years of experience
Assist guests and their luggage to their room
- Inform guests about restaurants and shopping in the Seattle area
- Improve the quality of work and keep building good relationship with the guests and co-workers
- Find better ways to achieve our guest's satisfaction goals and maintain operations by collaborating with different departments
- Assist guests with their orders, ensured a safe and clean work environment, and assist other team members as needed
0-5 years of experience
Greeted clients checking into [company name] Hotel
- Assisted clients with luggage by delivering it to their rooms
- Briefed clients of Savannah Georgia's Historic District including history, retail stores, and geographically information.
- Answering and directing telephone calls to appropriate departments.
- Handled daily tasks such as room service, cleaning, and assisting clients with booking reservations for restaurants, events, taxi cabs, Airline affairs, etc. via phone and or email.
- Sending, receiving, organizing, and delivering mailed packages, letter mail, dry cleaning, etc. for clients and the [company name] administrative staff.
- Responsible for creating and maintaining an enjoyable, child safe, elderly/handicapped accessible, and over all customer friendly environment in order to ensure client satisfaction and convenience.
- Worked shifts often reaching twelve hours in order to meet client demands.
6-10 years of experience
Greeting and escorting guests to their rooms.
- Retrieve and transport guest luggage.
- Inspect guest rooms and acquaint guests with the rooms and features.
- Respond to guest inquiries and request in a timely, friendly and efficient manner.
6-10 years of experience
Greeting and escorting guests to their rooms.
- Retrieve and transport guest luggage.
- Inspect guest rooms and acquaint guests with the rooms and features.
- Respond to guest inquiries and request in a timely, friendly and efficient manner.
0-5 years of experience
Earned excellent marks on performance reviews, with citations for excellence in areas including work efficiency, accuracy and quality, positive work ethic, and commitment to providing unsurpassed service.
- Acting as a concierge by helping guests book and adjust tour, restaurant, and attraction reservations.
- Assisting with maintenance related issues including but not limited to plumbing, heating, and electricity.
- Assisting with transportation to major airports and desired destinations.
0-5 years of experience
- Provide fast and efficient assistance to all guests as soon as they arrive.
- Smile and remain courteous while providing guests with information about the hotel's services.
- Complete a daily checklist as well as always maintaining a clean workplace.