Bank Teller Resume Samples

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Bank Tellers help customers of the bank make deposits, withdrawals, and other kinds of financial transactions. Bank Tellers' resumes highlight such skills as providing customer service to clients, conducting cash consolidation on a daily basis, preparing daily branch reports, and reconciling transactions according to the bank's procedures. Those interested in a career as a bank teller must have a high school diploma or its equivalent listed on their resumes, and they must be familiar with basic math and computer skills.

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1

Bank Teller

Thoroughly followed bank policies, procedures and guidelines to process transactions accurately and efficiently.

  • Demonstrated outstanding customer service, resolved customer concerns and helped build customer loyalty.
  • Achieved sales goal of 6% or more each quarter by identifying customer needs and referring financial products and services.
  • Helped assistant manager with administrative jobs.
  • Mentored and coached new bank tellers.
Candidate Info
7
years in
workforce
2
years
at this job
BS
Business Administration
2

Bank Teller

Assisted customers on a daily basis with their accounts while providing exceptional customer service

  • Performed as a team member in cross-selling bank products to customers at every opportunity to meet sales goals regarding accounts, credit cards, and loans
  • Managed my personal goals aside from the companies, for example, 100% customer service surveys and achieving referral production
  • Promoted the benefits of our company's products rather than the basic information in order to build a better relationship with customers and match them with a product based on their own individual needs
Candidate Info
5
years in
workforce
2
years
at this job
Marketing
3

Bank Teller

Leveraged strong financial industry knowledge, stringent auditing methodologies, and exceptional client service and support excellence for this high volume banking institution as a part-time Bank Teller; accurately processed customer transactions, maintained cash limits, cross-sell of branch banking products, and ensured outstanding client service and support was maintained.

  • Cross-trained to oversee the ATM custodian initiatives, vault custodian, and as Policy and Procedure Champion for the entire branch - ensured all policies and procedures were maintained.
  • Demonstrated a genuine client-centric service culture that ensured customer satisfaction levels were elevated and maintained.
  • Kept current on banking policies and procedures including storage of various business items; hosted weekly meetings and ensured audit details were understood and adhered.
  • Oversaw ATM balances, refilled cash as needed, and ensured the system was in good working order.
  • Assisted in lobby management initiatives; engaged customers in conversation regarding services offered, location of personnel, and other related customer service activities.
  • Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions.
Candidate Info
14
years in
workforce
1
year
at this job
AS
Accounting
BS
Business Administration
4

Bank Teller

Executed over 200 day-to-day transactions worth of USD 400,000 in average, adhering to bank policies and operational procedures to ensure safety and security of customer and bank assets.

  • Provided reports analyzing preferred customers' financial status in support of sales of new products and opportunities that drove the banking center to achieve the second highest sales in Loudoun market.
  • Conducted due diligence and thorough verification of all relevant documents which effectively prevented possible losses by negotiating forged and counterfeit documents.
  • Assisted managers in reviewing proof works for any erroneous and omitted information prior to be entered into the image data storage system.
  • Responded to client inquiries while identifying critical transactional issues or discrepancies to provide viable solutions leading to maximized customer satisfaction and valued feedback.
Candidate Info
6
years in
workforce
3
years
at this job
BS
Economics
5

Bank Teller

Processed banking transactions

  • Focused on customer service: quickly and effectively solved customer challenges while helping them find the right solutions for their banking needs. Made sure the customer felt at ease and appreciated by their banking facility, provided accurate & appropriate information to customer inquiries.
  • Trained fellow team members on how to improve customer service interactions
  • Maintained up to date records & reports at all times to ensure accurate auditing; led document audits, regularly exceeding audit interview expectations.
  • Created & maintained team break/lunch schedules
Candidate Info
5
years in
workforce
3
years
at this job
HS
High School Diploma
Voc
Pharmacology
6

Bank Teller

Opened and closed the branch in accordance with the bank's security policies and procedures; maintained high degree of accuracy and competency in processing bank transactions in a timely manner.

  • Consistently provided outstanding customer service and whenever possible promote other bank services & products, and find opportunity for sales referrals.
  • Ensured compliance with banking policies and audit procedures; maintained and balanced cash drawers on a daily basis.
  • Developed and maintained good working relationships with customers, clients and co-workers.
Candidate Info
8
years in
workforce
8
years
at this job
BS
Business Administration
7

Bank Teller

Conducted multiple transactions in a fast-paced environment with multiple internal and external guidelines while providing excellent customer service to new and repeat clients.

  • Quickly mastered new bank systems and database post-merger and led team members and colleagues in utilizing different features.
  • Provided one-on-one support and training to newly hired employees including customer service delivery in person and over the phone, navigating bank-specific systems, and balancing cash.
  • Communicated regularly with IT and HR to troubleshoot and resolve issues.
Candidate Info
13
years in
workforce
5
years
at this job
AAS
Business Administration
8

Bank Teller

Manage balancing duties related to currency, coins and checks.

  • Achieved status as one of the top sales performers in store on various occasions.
  • Has exceeded store quarterly goals.
  • Ensure that customers' information is processed and maintained appropriately.
  • Receive cash from armored cars and count and verifies cash.
  • Explain, promotes, and sold products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Candidate Info
3
years in
workforce
9
months
at this job
Health Science
9

Bank Teller

Performed all teller transactions and any transaction requested by customer:

  • Maintained appropriate cash limits, cashed checks, established deposits and issued cashier's checks, cash orders, traveler's checks, money advances and fund transfers
  • Promoted Bank's product and services. Analyzed customer accounts to find possible accounts they may be interested in and refer them to the Personal Banker or Platform
  • Performed cash management, customer service, balance cash drawer
  • Provided training for new employees
  • As Lobby Leader greeted customers as they entered the bank and referred them to the right area for service
Candidate Info
11
years in
workforce
7
years
at this job
10

Assistant Branch Manager, Customer Service Representative and Bank Teller

Supervised branch in absence of manager

  • Worked as a resident agent qualified to sell Life Insurance and Fixed Rate Annuities
  • Performed all customers service duties
  • Demonstrated ability to effectively plan, coordinate and meet deadlines of multiple projects
  • Established and maintained business relationships with people and companies of all levels
  • Sold [company name] products and services
Candidate Info
14
years in
workforce
14
years
at this job

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