Assistant Service Manager Resume Samples

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Assistants Service Manager provide support to managers in a customer service center by completing duties such as monitoring service inquiries, maintaining inventory of spare parts, enforcing service rules in the facility, tracking service operations, administering payroll, maintaining daily service reports, and reporting to managers. Our collection of resumes makes display of the following skills: customer service, organization and planning, being able to follow instructions, attention to details, training and recruiting skills, and computer competences. Eligible resumes in the field make display of a degree in business or a similar area.

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1

Assistant Service Manager

  • Developed, initiated and nurtured client relationship to guarantee repeat business.
  • Assisted Service Director, Parts Director, Sales Manager and Used Car Manager with daily business operations.
  • Managed and coordinated dealership activities such as recognition and award functions, dealership teamwork/recreational activities and group meetings.
  • Assisted in promoting dealership services to increase business and clientele.
  • Maintained Customer Satisfaction Index rating above national and district standards.
  • Honda Certified.
Candidate Info
2
years in
workforce
2
years
at this job
2

Assistant Service Manager

Implement daily service processes to help flow with customer vehicle needs and write up process.

  • Led service team on collaborative processes and customer situations.
  • Monitor and track all service sales and repair orders.
  • Automotive technician.
Candidate Info
22
years in
workforce
2
years
at this job
English Literature & Creative Writing
3

Assistant Service Manager

  • Manage service operations in Manager/Director's absence
  • Monitor effectiveness and quality customer service of front-end operations to ensure absolute customer satisfaction
  • Responsible for training and development of new staff
Candidate Info
6
years in
workforce
4
years
at this job
BBA
Management Minor:human Resources
4

Assistant Service Manager

  • Assist Manager with duties as they arise
  • Responsible for scheduling staff
  • Make managerial decisions to get customer taken care of
  • Also responsible for same duties as shown under Service Associate title
Candidate Info
13
years in
workforce
2
years
at this job
5

Assistant Service Manager/service Advisor

  • Responsible for assisting customers needs as well as advising services to keep their vehicles running in top shape.
  • Working side by side with desk management to create repair orders for the used vehicles before they are put for sale.
  • Determine the safety and inspection aspects of the vehicle and make sure all used cars pass.
  • Schedule service appointments for customers, schedule loaner vehicles for customers with major repairs.
  • Answer phone calls from customers with questions and concerns
  • Create repair orders based on technicians notes and findings and present the recommended repairs to the customer and explain the benefit of each recommended repair.
  • Create weekly and monthly reports to present to Service Manager.
  • Practice and execute top notch customer service so our customers come back in the future.
Candidate Info
11
years in
workforce
2
years
at this job
HS
High School Diploma

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