Appointment Scheduler Resume Samples

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Appointment Schedulers usually work in the healthcare industry and are responsible for scheduling and managing patient appointments. Other duties listed on most Appointment Scheduler resumes include taking phone calls from clients, coding medical information, maintaining patient databases, answering to patient inquiries, purging files, and ensuring supplies and equipment. Most resume samples in the field make display of qualifications like knowledge of medical terminology, telephone etiquette, problem solving, effective communication, customer service, and computer competences. Minimum education requirements include a high school diploma or the equivalent.

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1

Appointment Scheduler

  • Scheduled, rescheduled, and cancelled appointments based on patient's and staff's availability
  • Answered 15 telephone inquires every hour and assessed symptoms to direct to proper physicians for care
  • Registered patients by entering demographics using the Athena Health
  • Maintained a positive attitude while interacting with demanding patients
Candidate Info
14
years in
workforce
3
years
at this job
HS
High School Diploma
2

Appointment Scheduler

  • Established and increased long term client relationships through warm customer service to callers via: a telephone headset, provided scripts and conversational guidelines
  • Promoted constant client/consultant contact through inbound/outbound calls, emails and letters
  • Managed large volumes of calls daily, meeting specific quotas per hour
  • Satisfied clients’ inquiries and reduced their complaints
  • Maintained records on all customers
  • Procured concrete business appointments and scheduled them on a widely shared database
  • Generated revenue by proactively contacting clients in order to consult about which services and products are best for their vehicle through use of my extensive automotive knowledge and resources
Candidate Info
3
years in
workforce
6
months
at this job
Architecture
Early Childhood Education
3

Appointment Scheduler

  • Insurance Verification
  • Scheduled patients and confirmed appts based on Drs orders
  • Instructed patients on how to prepare for needed exam
  • Completed data entry for all patient demographic, insurance, etc.
  • HIPPA and OSHA certified
Candidate Info
7
years in
workforce
10
months
at this job
Medical Assistant
4

Appointment Scheduler

  • Scheduled appointments for medical patients
  • One on one customer interaction
  • Provided a friendly and comfortable environment for the patients
Candidate Info
7
years in
workforce
2
years
at this job
Certification
Accounting
5

Service Appointment Scheduler

  • Schedule a minimum of twenty service appointments a day.
  • Responsible for making eighty outgoing calls a day.
  • Notify customers of any current recall on their vehicles.
  • Responsible for daily customer service satisfaction follow up calls.
  • Responsible for taking incoming service calls and directing customers to the correct department and/ or service advisor.
Candidate Info
6
years in
workforce
9
months
at this job
6

Appointment Scheduler

  • Responsible for answering phone calls and scheduling patient appointments
  • Conduct patient pre-certification to ensure coverage for appointments and medical care
  • Schedule tests, procedures, and referral appointments
  • Communicate with patients regarding appointments and instructions for procedures and tests
  • Collect insurance information and patient personal data
  • Collect fees such as co-pays / coinsurance
Candidate Info
11
years in
workforce
1
year
at this job
BA
Art
MA
Leadership
7

Orthopedics Receptionist/ Appointment Scheduler

  • Great, Check-In patient, collect co-pays.
  • Communicates with both new and established patients to schedule office appointments, according to each physician's specified protocol.
  • Obtains and processes patient's demographic and insurance information into IDX system with completeness and accuracy.
  • Responsible for running reports daily to confirm that all patients are accurately scheduled.
  • Copies, prints, and files introductory paperwork for all new patients prior to their appointments.
  • Uses multiple programs such as IDX, CROWN, Experian, MS Word and Excel to document sensitive information.
Candidate Info
4
years in
workforce
2
years
at this job
HS
High School Diploma
Medical Assisting
8

Call Center Representative/appointment Scheduler

  • Inbound agent that receives calls to help clients troubleshoot their products
  • Assist clients with account issues and monitor online tax preparation, download the software on HRB.com
  • Appointment scheduler for local HRB locations
  • Provide optimal services to customers in a courteous and professional manner
Candidate Info
10
years in
workforce
11
months
at this job
HS
High School Diploma
9

Assistant Manager/ Appointment Scheduler

  • I successfully supervised company projects and staff.
  • I managed daily schedules for clients and staff as needed.
  • While providing excellent customer care to both current and potential clients at all times.
  • I also made out-bound calls and received in-bound calls daily, making appointments for the water quality technicians to visit and service the equipment.
Candidate Info
5
years in
workforce
2
years
at this job
HS
Arts And Science
AS
Arts
10

Appointment Scheduler

  • Greet customers as they pick up the phone and introduce myself and the company.
  • Provide information regarding the service or product in question.
  • Take information from potential customers regarding their specific product or service needs.
Candidate Info
3
years in
workforce
1
year
at this job

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