Application Specialist Resume Samples

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Applications Specialists design software and help businesses meet their specific needs. Common work activities performed by an Applications Specialist include consulting with clients, designing products, providing technical support, training users, and installing and maintaining applications on client workstations. Qualifications like analytical thinking, troubleshooting, teamwork, proactivity, and computer proficiency are often seen on successful Applications Specialist resume samples. Those interested in this type of role should showcase in their resumes a Bachelor's Degree in information technology.

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1

Product Application Specialist

Supported sales and application engineering teams worldwide. Provided product expertise on custom application requests such as material changes, over pressure capacities and liquid variations. Developed pricing for non-standard application, and determined feasibly with production.

  • Reduced turn-around time for sales requests by more than 80%. Created comprehensive special-options spreadsheets including pricing, availability, and technical considerations for all option on all products.
  • Created easily accessible sales resource compilation that streamlined proposal preparation and provided real-time information for sales team. Identifying common product questions and created training plans and tools for current and future application engineers and sales force.
  • Optimized Excel spreadsheet design that saved 90% in set-up time and several labor hours weekly for 13 employees in customer service department. Served as subject matter expert on Excel throughout office.
  • Programmed easy-selection excel tool to promote quick-ship product option. Estimated $5M increase in high-margin sales in first year.
Candidate Info
8
years in
workforce
1
year
at this job
BS
Aeronautical Engineering
MBA
Business
2

System Application Specialist

Technical Support on Legacy PBX, G3Si, Prologix, G3R, S8700, 8800, 8500, 8300, Intuity voice mail, ISDN, T-1, Analog lines, to resolve customer's phone and voicemail issues, resulting in less down time.

  • Provided highly technical support contributing to Avaya J.D. Powers Award 4 years in a row.
  • Investigated and resolved PBX alarms.
  • Worked with Vendor (LEC), providing exemplary customer service to resolve T-1, and Analog trunks.
Candidate Info
15
years in
workforce
10
years
at this job
3

Cash Application Specialist

Developed and wrote cash application process standard operating procedures (SOP)

  • Successfully resolved unapplied cash reducing past due accounts for customers
  • Conducted monthly audits to ensure 100% compliance and accuracy
  • Insured accuracy and timely manner of all cash postings including wires, Lockbox, misdirected funds and credit cards.
  • Reconciled multiple GL accounts.
  • Trained personnel on financial transaction systems such as the Genpact resource in India.
  • Aided in transition and integration of projects to third party vendor.
  • Successfully completed all the month-end and quarter-close postings and tasks.
Candidate Info
12
years in
workforce
5
years
at this job
AS
Computer Information Systems
BA
Statistics & Economics
BS
Business Finance
4

Clinical Application Specialist

Collaborated with a Regional Sales Manager and several sales representatives, to provide sales support and education for several patient monitoring systems

  • Supported accounts in both pre and post sales situations, which resulted in increased sales for both capital equipment and disposables.
  • Planned and supported promotions, demos, evaluations, and training sessions.
  • Educated clinicians on new guidelines and standards, clinician and patient testing benefits, supportive clinical research, and device technology.
  • Profiled facilities for additional opportunities and uncovered new areas for monitor use as well as monitors stored but not in use. Once monitors put back in to use, disposable sales increased.
  • Developed a successful plan for cold calling on potential new accounts and/or increasing business with existing accounts.
Candidate Info
15
years in
workforce
3
years
at this job
BA
Nursing
MA
Nursing Education
5

Web Application Specialist/support Scheduler

Oversaw multiple recruiting teams and managed all web application processes for the teams.

  • Held and coordinated monthly meeting with recruiting teams for trainings and new hire orientations.
  • Worked aside Corporate Partners and Corporate Account Managers to aid forty-five percent of the graduate population received employment from Corporate Partners.
  • Managed colleague's daily calendars and scheduled web application appointments.
  • Created spreadsheets, training modules and memos to be distributed to Corporate, Web Applications and Recruiting Teams.
  • Instructed graduates in basic online job hunting and Microsoft Office skills during scheduled appointments.
Candidate Info
3
years in
workforce
1
year
at this job
6

Data Analyst / Help Desk / Application Specialist

Offered direct and immediate business and technical support for over 100 hospital pharmacies

  • Created input specifications to properly utilize raw data from various vendor types for database management through Microsoft Access
  • Reviewed, analyzed, and validated client's monthly and quarterly reports for accuracy
  • Performed role of team leader among application specialists, and trained and mentored new personnel
  • Assisted development team in creating solutions to implement bug fixes and patches, resulting in a more reliable and accurate reporting system
  • Generated new users and user roles for clients to allow for maximization of software functionality and optimal efficiency
  • Generated ad-hoc reports using complex SQL queries in Access and Oracle to provide timely and useful information to Hospital Business Analysts and Directors of Pharmacy
Candidate Info
32
years in
workforce
5
years
at this job
C
Certificate
AS
Computer Science
BS
Business Administration
7

International Application Specialist

Delivered superior customer service whilst managing a caseload of 70+ open applications in various stages of the onboarding process for international merchants based in Europe, Australia, and Canada

  • Analyzed business models and reviewed payment processing history to determine model risk, credit exposure, and credit worthiness
  • Conducted weekly calls with international banking partners to track progress, identify opportunities to improve current
  • Collaborated with sales, support, risk, and account management teams to streamline operational tasks
  • Updated internal resources and developed training tools to support seamless product launches
  • Addressed complex customers concerns regarding pricing, settlement timelines, and risk procedures
Candidate Info
6
years in
workforce
2
years
at this job
International Business And Spanish
8

Private Credit Application Specialist

Educated students on the different types of private student loans, six (6) re-payment options and the two (2) interest rate types.

  • Processed applications over the phone.
  • Provided information to customers about their current and past loans; such as interest rates and disbursement dates.
  • Assisted multiple departments with handling any issues that may be delaying the loan process, in order to get the funds to the designated schools.
  • Mentored new hires, also showed potential employees what the job entails.
  • Received recognition as a Top 3 Performer for lowest loan process time, 5 months in a row.
  • Awarded Team MVP two times for helping win "Team of the Month" for sales rate and lowest call times.
  • Received four Customer Service Appreciation Awards for demonstrating outstanding customer service skills.
Candidate Info
14
years in
workforce
1
year
at this job
HS
High School Diploma
9

Cash Application Specialist

Managed all lockbox cash receipts and postings, with monthly averages of 2000 checks with an average total of over $1 million.

  • Applied and tracked daily cash balances and postings for 6 branches, with monthly postings averaging $200 thousand.
  • Compiled daily deposits into an excel spreadsheet and communicated the information to management.
  • Advised accounts receivable on possible problem accounts relating to taxes, short pays, etc.
  • Processed call in credit card payments.
  • Assisted in answering incoming phone calls.
  • Scanned in all cash documents on a daily basis.
  • Created cash sales policy that was enacted company wide.
Candidate Info
14
years in
workforce
5
years
at this job
AA
Accounting
10

RFID Application Specialist

Advise corporate sales, partners, and customers on the process and procedures for successful implementation of RFID systems. Performed feasibility and process analysis services and assisted with system design. Liaison for the user community, documenting, reporting and analyzing performance anomalies.

  • Key team member responsible for the largest RFID sale and deployment in company history.
  • Developed a test procedure to evaluate the quality of the wireless link between the interrogator and tag eliminating potential implementation errors.
  • Generated requirements for a test application used during deployment that ensured performance specifications were met and exceeded.
  • Provided a bi-weekly report to business unit director that documented user community issues and resolution plans.
  • Designed a monitoring and data capture solution for a mobile environment to identify and investigate performance issues for a new product. Collected packets of data which enabled the identification of the issue and engineering was able to fix the driver and resolve the issue.
Candidate Info
34
years in
workforce
7
years
at this job
Technology/professional Development

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