Administrative Services Manager Resume Samples

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Administrative Services Managers coordinate support services in a variety of organizations. Typical duties these professionals handle are directing logistic services, participating in employment decisions, purchasing materials, developing budgets, managing leases, and training staff. Common skills listed on Administrative Services Managers resume samples include leadership, business acumen, organizational and communication skills, teamwork, time management, and problem-solving orientation. Based on our most successful example resumes for the job, Administrative Services Managers come from various educational backgrounds and hold a degree in management, business, finance, or human resources.

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1

Administrative Services Manager

Managed a group ranging from 35 to 70 Customer Service Representatives under six Supervisors in a call center environment

  • Monitored costs to ensure that profit margins were maximized
  • Attended meetings with clients to gather information pertaining to their needs, and disseminated this information to Project Supervisors for implementation
  • Evaluated employee performance and made improvement recommendations, determined objectives, and adjusted staffing as required to ensure even workloads among Project Supervisors
  • Launched various inbound and outbound call center projects and programs
  • Provided direction to various departments and personnel pertaining to various types of programs
  • Trained employees as needed to ensure that client specifications were followed and expectations were met.
Candidate Info
13
years in
workforce
4
years
at this job
AS
Associate of Science
2

Administrative Services Manager

Provided professional level support to President, COO and management staff. Challenged with the overall management and delivery of HR services, payroll, IT services, and advanced administrative support.

  • Rebuilt HR infrastructure by renegotiating cost-effective programs and services and updating eligibility requirements which increased employee participation and reduced company costs.
  • Improved confidence in HR department by revising and creating employee policies and practices and expanding on-boarding process.
  • Resolved 99% of website customer service calls by addressing complaints, creating a more comprehensive registration process, and managing update process with developer.
  • Greatly decreased company's reliance on outside IT service providers by researching in-house systems and taking over support.
Candidate Info
8
years in
workforce
3
years
at this job
BA
Liberal Studies
3

Administrative Services Manager

Directed and coordinated administrative services, to include office clerical and support services, mail distribution and messenger services, and telecommunications. Streamlined concepts, practices, and procedures. Managed Administrative department of 16 personnel.

  • Created and implemented command-wide personnel tracking tool, giving the Commanding Officer and Executive Officer the ability to see the whereabouts of all command personnel.
  • Responsible for the coordination of all travel-related issues for a 400 plus member crew. Maintained a $1.4M travel budget.
  • Administered the performance management system, processing an average of 620 reports per year.
  • Planned and conducted new employee orientation, fostering a positive attitude toward organizational objectives. Provided daily briefs to fellow Department Heads on personnel and manpower issues.
Candidate Info
11
years in
workforce
2
years
at this job
AS
Associate of Science
BA
Human Resource Development
4

Administrative Services Manager

Worked directly with Senior Vice President(s) on administrative cost-saving projects which included savings in purchasing and health insurance. Coordinated company move and layout.

  • Developed dedicated personnel with "internal/external" customer mindset.
  • Negotiated the purchase of new office equipment and contracts with new vendors to provide outsourcing and computer purchases and leases.
  • Partnered with Accounts Payable to ensure reconciliation of travel expense. Provided cost-cutting solutions by identifying duplications and recommending outsourcing of administrative projects.
  • Managed lease car agreements and identified and created policies for improvements of lease buyout options to ensure cost-efficient leasing.
  • Served as Secretary to the Board of Directors
Candidate Info
1
year in
workforce
1
year
at this job
Business Administrative Management
5

Administrative Services Manager

Provided administrative and production support to over 75 departments within USC and over 200 events per year

  • Oversaw events reservation office
  • Communicated daily with trustees, donors, alumni, and visitors of the university
  • Hired, trained and managed over 80 part-time workers per year
  • Coordinated mailing over 50,000 invitations, formal letters, and information packets annually
Candidate Info
8
years in
workforce
3
years
at this job
AA
Liberal Arts
BA
Arts / Communication And Sociology Degrees
6

Human Resources & Administrative Services Manager

Neoconix is a developer/manufacturer of advanced electrical connectors. I joined the company directly after funding. During my two years with Neoconix, we had 48 employees and I was the sole administrative and HR person. I left after a board directed change in the management team and a 50% RIF.

  • Managed the startup of the full spectrum of administrative and HR operations, systems, and programs. Created HR policies and procedures, create employee database and developed orientation and training programs.
  • Recruitment of all employees. Negotiated all offers, sign-on bonus and relocation packages.
  • Set up and managed company payroll, benefit and insurance programs.
  • Provided employee relations counsel to supervisors, managers and president. Resolved inappropriate behaviors and poor performance through systematic training and closely guiding and monitoring performance. Developed policies and procedures to ensure consistency among managers in addressing deficiencies.
  • Worked with leasing agent to acquire new space for company, managed office move and set up of new building.
Candidate Info
19
years in
workforce
1
year
at this job
7

Administrative Services Manager/senior Financial Analyst

Finance Officer responsible for financial planning and analysis developing and managing $44 million biennial budget

  • Developed Storm water Cost of Service study resulting in recommended budget with rate options for presentation to Board of Commissioners
  • Developed professional services pricing model for cost recovery system
  • Successfully developed department technology and performance management plans
  • Participated in cross-functional team examining workforce costs and compensation resulting in expense reduction strategies presented to Board of Commissioners
Candidate Info
21
years in
workforce
4
years
at this job
BS
Bachelor of Science
MA
Master of Arts
8

Administrative Services Manager

  • Managed multi-million dollar national accounts and vendor relationships providing office services for 20 U.S. offices
  • Issued RFPs, negotiated service terms and pricing, streamlined the purchasing and invoicing processes
  • Supported the VP and Senior Managers of Corporate Real Estate and Facilities in managing 70 international offices
  • Partnered with IT to keep all Corporate Real Estate and Facilities office information updated on [company name]'s internal and external
  • Managed branding updates for 20 offices and 5 business units; acted as liaison between marketing and print vendor to coordinate frequent corporate branding updates and maintain appropriate inventory levels
  • Participated on a Strategic Sourcing Project Team successfully reducing annual expenses for the company by $1.5 million dollars in areas of temporary labor, shipping and freight, and food and beverage services in the U.S. offices;
Candidate Info
5
years in
workforce
5
years
at this job
Business
Music & Recording Industry Program
9

Administrative Services Manager

  • Utilized Microsoft Suite to monitor and document personnel records including vacation time, awards, training, and performance reports for a company of 39 employees.
  • Prepared and reviewed operational reports and schedules for executive personnel with 100% accuracy.
  • Trained two employees on operations management and procedures.
  • Created a database to maintain 100% accountability of $400,000.00 worth of equipment.
  • Prepared operational reports and schedules to coordinate company and headquarters tasks with available personnel.
Candidate Info
14
years in
workforce
3
years
at this job
GED
GED
10

Administrative Services Manager

Oversaw the day-to-day operations of the Administrative Services Department; including the access to and handling of confidential financial/contact information of both members and contributors.

  • Oversaw all aspects of membership/contributor data collection, input, maintenance and updates; including the creation and oversight of ministry correspondence.
  • Oversaw the operation and supervision of the mail room, ministry contributions (both online and through onsite donations). Developed and supervised staff of 13 (full-time, part-time and volunteers).
  • Trained and developed staff through written instructions and procedures along with individual and group training.
  • Trained and developed staff on ministry data bases and software programs (Fellowship One, ACS, 5PM and @Task).
  • As it related to the scope of departmental responsibilities, researched, negotiated and established working relationships with vendors. Established and maintain ministry standards and requirements necessary to work with organization.
  • Without the benefit of an established departmental budget, responsible for tracking, maintaining and approving departmental spending as it related to supplies, purchases and annual expenditures.
Candidate Info
40
years in
workforce
9
years
at this job

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