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Additional Training Development Resume Samples
Manager Trainee Resume Samples
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0-5 years of experience
Effectively managed over 800 accounts on a daily basis and closed over 150 loans
- Created custom loan payment schedules including numerous types insurances policies for each customer needs. Personally completed the entire loan process from application to close
- Lead as branch manager and surpassed expectations and goals at four different locations (Champaign, Pekin, Bloomington, and Peoria) (6 weeks)
- Exceeded MT monthly loan goal past 2 months and improved each month on MT rankings
- Processed and handled countless loan payments and balanced the cash drawer daily
0-5 years of experience
Assumed the responsibilities of Customer Accounts Manager one month after being hired
- Utilized industry best-practiced methods; ensuring that the store consistently placed among top positions for all stores in region
- Managed the cost, quality, and schedule of projects improving customer satisfaction and store efficiency
- Established and maintained communication channels
- Conducted weekly meetings to communicate priorities and set goals in order to meet multiple deadlines
- Employed office management techniques and practices resulting in increased efficiency in service delivery
- Forged effective working relationships with coworkers and customers
0-5 years of experience
- Resolved issues with customers concerning billing and rental protection to ensure complete customer satisfaction.
- Assisted with operations/transitioning of rotating Manager-In-Trainee employees to airport location.
- Generated average monthly sales of $1300 in corporate leads, automotive protection, and prepaid fuel options for customer convenience including, but not limited to: Corporate, International, and Signature customers.
- Increased overall customer satisfaction by 4% within a 30-day period to help exceed Enterprise Service Quality Index standards.
0-5 years of experience
Received top sales honors 3 months in a row earning multiple Elite Trips with VP of Enterprise
- Managed and oversaw 3.4 million dollars in assets
- Elevated sales by 19% and service scores to meet and exceed regional expectations
- Consistently made top 40% of the performance matrix
- Presented detailed marketing projects to Vice President of Enterprise
- Strong ability to perform and understand the "CRM" system.
- Managed, improved and implemented ways to lower company's bad debt
- Successfully supervised maintenance/repair of 90 car rental fleet
- Exceeded company's customer service goals by following the "The High 5 plan" philosophy
- Strengthened relationship with insurance companies, body shops, and car dealerships
- Promoted from Customer Sales representative to Manager Trainee
0-5 years of experience
Assisted the store manager with administrative tasks, payroll, scheduling and invoicing
- Motivated and managed a team of 8 people effectively and efficiently to reach monthly goals.
- Managed the team efficiently when under pressure during the holiday season meanwhile hitting the highest sales targets of the year.
- Ranked top 15 in individual sales in the region for consecutive months.
- Managed monthly team meetings about new products and sales targets.
- Provided customers with knowledge of exclusive Helzberg products and provided each customer with a personable experience.
- Provided the team with daily, weekly and monthly sales charts.
0-5 years of experience
- Consistently generated an additional $5000-$7000 in revenue per month by selling vehicle upgrades and protection packages
- Managed account relationships to become the preferred vendor over Enterprise for two major body shops
- Performed many duties of a branch manager
0-5 years of experience
- Involved in development program to become store manager of Aldi grocery store.
- Assisted with controlling inventory loss, managed employees to complete necessary daily tasks, managed employee work schedule, handled daily ledger books, set store layouts and all necessary functions of maintaining a grocery store.
- Produced record store sales for June and July 2015 during my store management trial period.
- Store currently running a 6% increase in sales from last year.
- Trained and coached new employees on store operations such as cashiering, stocking, cleaning and other functions of a grocery store environment.
0-5 years of experience
Processed payroll, generated daily reports, and managed fleet
- Provided customer service by handling and solving customer concerns and complaints
- Assisted location manager with billing issues and processing payments
- Improved positive customer experience by effective management rental process
- Achieved sales, margin goals, and customer service goals
- Increased sales by expansion of marketing efforts to referral sources
- Effected an environment to ensure professional appearance and positive customer service.
0-5 years of experience
- Responsible for ordering and maintaining store inventory, and supervising kitchen team
- Demonstrated extensive of knowledge of products in order to provide superior customer service and drive sales
- Ensured that final products were of high quality and safely prepared
- Utilized problem solving and organizational skills to ensure all projects were completed on time and in accordance with customer expectations
0-5 years of experience
Adapted to diverse situations and individuals while working in a very fast paced environment.
- Developed repeat customers by consistently providing quick, well-timed, and professional customer service.
- Performed weekly & end of month inventory, and inputted inventory numbers for ordering new product.
- Received multiple "Employee of the Month" awards.
0-5 years of experience
Consultative selling
- Ranked #11 of 143 in first month of sales
- Ranked #1 of 161 in second month of sales
- Average $1700 in daily gross revenue
- Elite sales award for April 2015
- Generated highest upgrade revenue seen by new employee
0-5 years of experience
- Ensured quality of food and service thru effective people and management skill.
- Recorded inventory and labor targets at the end of shifts.
- Resolved customer complaints and initiated corrections to make sure customers were properly handled and happy.
- Integrated people skills along with effective customer resolution to alleviate customer conflicts.
- Learned and trained employees on new policies and products that were implemented at time of employment and followed up on their progress.
- Outlined shift duties and prepared supplies for busy weekday lunch shifts.
- Took customer orders and answer customer service issues quickly
0-5 years of experience
- Supported achievement of location sales and margin goals by working closely with Location Manager on assigned tasks while developing management skills.
- Ensured a positive customer experience by effective management of rental process to include qualifying the renter and completing contracts.
- Maximized sales margin by recommending premium services and ancillary products.
- Assisted upper management with compilation of sales reports, handling billing issues and processing payments.
- Worked in communication with insurance companies and local body shops for expansion of marketing efforts to referral sources.
0-5 years of experience
Developed recruiting strategies designed to identify qualified candidates through various recruiting tools.
- Matched candidates' strengths with clients' requirements by evaluating, screening, and interviewing candidates.
- Negotiated wages, terms and conditions of employment with candidates, and gained commitments from candidates for current and future job requirements.
- Complete necessary pre-employment processes including reference checks and background/drug tests.
- Managed contract employees while on assignment. Assessed and investigated contractor related problems, and administered performance counseling, coaching, and disciplinary measures when necessary.
- Worked with Account Managers to identify top accounts, target skill sets, key market segments, and assess clients' staffing requirements.
- Mentored and trained new recruiters on processes, procedures, and best practices.
- Led presentations for external recruitment, held meetings with contractors and managers at current clients, and led multiple internal recruiter meetings for training and recruiter growth.
- Communicated effectively with team members in an inside sales environment.
- Built retention strategies for rebranding in strategic client accounts.
- Maintained relationships with industry contacts while providing exemplary customer service, gaining industry knowledge, and obtaining referrals and sales leads.
0-5 years of experience
Advanced through promotions to become Store Manager Trainee, now managing a group of 8-10 employees.
- Profound knowledge of overall store operations
- Emphasize Aldi's customer service initiative by exceeding every customer's expectation.
- Boost sales and efficiency by performing daily managerial responsibilities such as: Inventory, loss prevention, training, scheduling and budgeting
- Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting staff to become familiar with stores policies, operations, and products.
- Interview new employees in conjunction with the District Manager to insure the proper candidate is selected
0-5 years of experience
- Assigned to make business decisions regarding bottom line career.
- Established new business and maintained current relationships.
- Learned about cost control and other effective ways to run profitable business.
- Delivered superior customer service.
0-5 years of experience
- Delivered excellent customer service by greeting and assisting each customer
- Assisted customers in all aspects of store services including handling complaints and inquiries
- Stocked and restocked inventory when shipments are received
- Coordinated sales promotions and provided sales targets
- Responsible for store's daily operations, profit and loss management as well as setting, monitoring, and driving sales goals
0-5 years of experience
- Worked on a roster basis of 5 days but spread over a 7 day period, while supervising staff activities to maximize revenue and minimize costs as a manager of the [company name] Arrival Lounge
- Responsible for coordination of up to 18 servers in restaurant with capacity of 200.
- Accepted payment from customers, and made change as necessary.
- Communicated with customers regarding orders, comments, and complaints Greeted each customer with friendly eye contact
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Spoke with guests to ensure satisfaction with food and service, and to respond to complaints.
0-5 years of experience
- Assure compliance with established operating policies and procedures.
- Assist in the attainment of the store’s productivity goals.
- Ensures the work force in the store is scheduled and assigned with responsibilities in a timely and effective manner maximizing productivity.
- Oversees assigned department operations on a daily basis, ensuring quality service is consistently delivered in a polite and professional manner.
- Time Management, communication, customer service and asset management skills.
0-5 years of experience
- Calculated, analyzed and processed sales and financial data report matrix daily
- Managed business locations' operational process and projected future in-lot inventories
- Processed car rental paper work accurately and efficiently to ensure quality customer service
0-5 years of experience
- Excellent customer service and time-management skills in a fast paced high volume client environment.
- Consulted with all customers to determine car buying/renting preferences.
- Proactively assisted customers in order to meet monthly sales quotas, and achieve sales commission
- Utilized multiple techniques effectively in the sale of company products.
- Expanded business by successfully marketing the company to a wide selection of local organizations.
- Correctly legalized agreement documentation between clientele and the company.
- Successfully completed over 72 percent of sales with customers under my supervision.
0-5 years of experience
- Store Manager Trainee, Harbor Freight Tools
- Provide training, Hiring, Firing, Counseling of all employees as well as coaching for improvement.
- [company name] of all employees.
- Trained, coached, hired and released over 400 employees of store
- Maintained Personnel Files, to include personal information eligibility to work, Met all State and Federal requirements for documents for SSI pay and tax information for said employees.
- Updated each record as needed provided all assistance in worker's rights and needs, maintained all files for required years. Document control of all proprietary information.
- Received various awards for sales, work ethic and training of others as Department Manager, Customer Service Manager and Support Manager as well.
0-5 years of experience
- Responsible for the overall operation of the entire store during the evening hours.
- Ensured the maintenance of the store’s appearance and presentation and ensured quality conditions of all products.
- Managed performance of duties and responsibilities of all evening associates.
- Made hiring, training and performance management recommendations for evening shift associates.
- Used good judgement in the delegation, assignment and follow-up required for the efficient performance of the store.
- Observed and ensured compliance with company security, safety and food safety standards.
- Maintained solid communications with the management team, all associates in the store and throughout the organization.
0-5 years of experience
- Provided customer service through renting vehicles and booking reservations for customers & maintaining relationships with repeat customers.
- Maintained company affiliations with various insurance companies, auto-body shops, hotels and travel agencies.
- Managed and directed operations through organizing and retaining office files, responding to company affiliation calls, inspecting and maintaining various fleet vehicles.
- Sold and explained the features and benefits of the many types of vehicles and products available to customers.
- Provided project management support to insure timely vehicle delivery to customers.
0-5 years of experience
- Built teammate capability and retention
- Built teammate and customer satisfaction & loyalty
- Provided tire and auto products and services
- Advertised and promoted services and products
- Coordinated strategies for teamwork and customer service
- Analyzed and verified daily transactions
0-5 years of experience
- Oversee activities directly related to making products and providing services.
- Employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance
- Created and cultivated an environment where diversity is valued and is practiced
- Conducted quarterly evaluation of personnel for performance bonus and promotions
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.
0-5 years of experience
- Proficient in operations and management of the store.
- Supervised and trained stylists on the floor.
- Monitored hourly sales progress and goals.
- Responsible for opening and closing store
- Deposited daily sales proceeds
- Assisted in setting up visual displays and maintained company visual standards.
- High focus on social media and driving sales through marketing.
0-5 years of experience
- NU2U is a cell phone and laptop refurbishing company. We also sell many new phones and accessories throughout Jamaica. (9 stores and counting)
- Responsible for implementing efficient processes; including the companies main information system, communications between our store locations, intake of U.S. Shipments, and shipments to and from our inventory.
- Partake in and create managerial meetings to analyze projection forecasts, and create steps needed to implement and hit crucial goals.
- Take part in the sales and customer service training of our sales force.
- I have recently made a large investment in the company.
0-5 years of experience
- Provide replacement vehicle to customers in need
- Assist branch manager with organizing a fleet of 300 vehicles
- Manage high volume phone calls
- Market to local businesses who may be in need of frequent car rentals
- Account for all non-credit or debit payment methods; manage digital cashbox
- Provide detailed feedback on customer service, maintain high service quality score