AV Technician Job Description

Audiovisual (AV) technicians set up and run the sound and video equipment used to conduct live events such as meetings, sports games, business conventions, and concerts. They mix soundboards, play video recordings, enhance lighting, and coordinate graphics. Cool-headed, self-motivated individuals who think fast on their feet and enjoy technical support will thrive in this role. In larger companies, AV technicians work under the supervision of an audiovisual manager. AV technicians must be able to work days, nights, and weekends because they support events that take place during these times.

 

AV Technician Duties and Responsibilities

While an AV technician’s day-to-day duties and responsibilities are determined by where they work, there are many core tasks associated with the role. Based on our analysis of multiple job listings, these include:

Set Up Audiovisual Equipment

The primary job of AV technicians is to set up and install media equipment such as LCD projectors, speakers, TVs, video monitors, and cameras. They also set up additional support AV tools like equipment racks. Additionally, they complete electrical wiring, programming, and basic construction. AV technicians sometimes set up and alter room arrangements including tables, seats, and stages according to blueprints, layout diagrams, and schedules.

Engage Customers

While performing on-site work, AV technicians must provide outstanding customer service and develop working relationships with their clients. Great technicians mentor newer peers to provide a high level of customer service. They use strong communication as a tool to keep project progress moving forward and put event coordinators at ease.

Conduct Quality Control Analysis

AV technicians skillfully run video, audio, and signal testing. Their responsibility is to guarantee their clients a high-quality experience. Technicians ensure all connected systems operate at peak performance. When issues arise, they troubleshoot and adjust the AV system as required. AV technicians use objective analysis to spot issues and eliminate them before an event.

Operate and Troubleshoot Sound and Video

A key duty of AV technicians is to execute a flawless event from a media standpoint. The most successful technicians problem-solve and handle equipment malfunctions well, even under pressure. They focus on making sure their systems are working properly. When something goes wrong, AV technicians troubleshoot without showing concern to customers.

Electronic Equipment Repair

Performing electronic repair, installation, and maintenance is the job of AV technicians. They learn how to understand Ohm’s law and use meters to measure signal output. They also repair LCD, plasma, and DLP TV screens and projectors. Their job requires constant hands-on tinkering with technology to stay on top of the latest technology models.
AV technicians clean and maintain equipment and are tasked with reporting damages to their AV manager.

 

AV Technician Skills and Qualifications

AV technicians are enthusiastic individuals who can follow instructions and work well with a team while installing video and audio systems. Employers prefer a minimum of one year’s experience working with audiovisual equipment. They also look for candidates with the following abilities:

  • Computer skills – working with various computer technology is a necessity for audiovisual professionals
  • Troubleshooting – AV technicians troubleshoot all equipment issues in a timely manner. Successful technicians strive to exceed expectations
  • Physical fitness – it is common for technicians to lift 50 to 80 pounds individually, Furthermore, standing, walking, climbing ladders, and navigating tight spaces is a common requirement for AV technicians
  • Customer service – interfacing with customers and guests on-site to make sure their desires are met and that equipment is functioning is a major responsibility of these technicians
  • Organization skills – being organized is a requirement for AV technicians due to the tools, wiring, cables, and parts that they must methodically sort and install

 

Tools of the Trade

AV technicians work in a variety of live event venues and are comfortable using the following equipment in a typical workday:

  • Audio and video equipment (cable boxes, AV receivers, media players, microphones, power speakers, mixers)
  • IP network equipment (Ethernet and AVB cables)
  • Computer systems (macOS and PC operating systems)

 

AV Technician Education and Training

Many employers require technicians to have a high school diploma or GED. An associate’s degree in audiovisual technology or a related field, such as digital media, is also useful.
Some jobs are willing to train those with a can-do attitude and a background in similar careers, such as electrical wiring, programming, and construction. Licensing certificates like the Certified Technology Specialist (CTS) designation are also attractive to employers.

 

AV Technician Salary and Outlook

The Bureau of Labor Statistics (BLS) lists the median salary for AV technicians as $42,190. The lowest 10 percent of earners make $24,710, while the highest-paid 10 percent earn more than $78,570.

The job outlook of AV technicians is bright. Employment of audio and visual equipment technicians is projected to grow 13 percent through 2026, which is classified as faster than the average for all occupations.

 

Helpful Resources

There are many helpful resources out there for those interested in becoming AV technicians. Explore these these links that are full of learning opportunities and the latest industry news:

CTS Certified Technology Specialist Exam Guide – get everything you need to prepare for the CTS licensure exam with this important reference guide

Networked Audiovisual Systems – read this book to get vital information that AV and IT professionals need to know when setting up network-driven equipment and processes

AVIXA – this professional hub for collaboration and information is also the leading resource for AV standards, certification, and training

The Art of Mixing: A Visual Guide to Recording, Engineering, and Production – check out this guide to learn what makes a dynamic, high-quality sound mix and discover tips for understanding everything a sound engineer does

Association for Audiovisual & Education Technology Management – AETM provides various support services and educational resources for audiovisual professionals

 

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